Choosing the right company for your home improvements can be a big decision. With so many installers offering different products and services, it can be difficult to know who you can trust.
Our reviews provide an insight into customer experiences, from the quality of our products and workmanship to the service they received. Rather than simply taking our word for it, you can hear directly from the people who have chosen us for their home improvements.
Absolutely fantastic from start to finish. They were friendly, helpful, and always transparent about pricing and product options. The quality of their products was better than I expected. I was especially impressed by the 20 year guarantee which comes in handy if anything goes wrong.
Margaret Lewis
Proper nice job on the windows, friendly staff and good price. Would recommend and use again. M Banks. Jan 2022
John Doe
Very nice products, staff are always happy to help and get back to me pretty quickly. Showroom is a bit busy with products but a lot on show. Would recommend! Jo. Jan 2022
John Doe
Really happy with our new composite front door, very solid, high quality finish and expertly installed. I did see a lot of comments regarding lead in times, which I don’t think PBW should be marked down for, it’s the reality of where the market is at the moment. PBW were very transparent at order stage about lead in times and managed to improve on it, therefore exceeding my expectations. Thank you PBW. Luke M. Jan 2022
Luke M.
Very efficient, polite and very tidy. Would use again! Thank you. Steve. 2017
Steve
Excellent service. Fitters were punctual and left property clean after each visit. Bridget. 2017
Bridget
I contacted Polar Bear Windows on the recommendation of a friend as I wanted my current windows and doors replaced as they were deteriorating. From first to last I cannot praise the company enough. I wanted a good product, seamless installation and respect for my property together with a competitive price and no hard sell. They came up trumps on all of my five criteria, and I would have no hesitation recommending them. Absolutely brilliant job and peace of mind. Sarah. 2017
Sarah
My husband and I are over the moon with the end product of the installation of Residence 9 Windows by Polar Bear. The fitters were top class, tidy and professional and we would recommend Polar Bear to anyone. Rachel. 2018
Rachel
Well impressed. Professional, clean, friendly/polite workmen and very nice windows. Would most definitely recommend. Barrie. 2018
Barrie
First class job and service from Scott and Craig, who worked incredibly hard. Delighted with windows and doors. Nothing was too much trouble. Julie. 2018
Julie
Prompt replies to email inquiries, no hard-sale at all, best price, friendly workmen, job finished quickly with a very tidy finish. Would highly recommend them. Adam. 2018
Adam
Fantastic service, worked through the worst weather in years and all windows fitted to a very high standard. Austen. 2018
Austen
The fitter was punctual, very pleasant, he didn’t make any mess. Couldn’t fault anything and would recommend to anyone. Susan. 2018
Susan
Very friendly and knowledgeable man provided clear & concise estimates. The fitters were very friendly, great workmanship, very tidy and demonstrated windows and how they worked & how to maintain them. Accounts department were nice to deal with. Overall a great job and we’re really pleased. Mark. 2018
Mark
The whole team were brilliant from quote through to installation. Very satisfied with the outcome and it’s made such a difference to our home! 2018
John Doe
Very clean, tidy, friendly service. Fab job, would definitely recommend. Joanne. 2018
Joanne
Great quality products, fitted perfectly with excellent customer services – award winning formula today and tomorrow
We understand that choosing to improve your home can feel like a big decision, which is why we aim to make the entire process as straightforward as possible. From your initial enquiry through to installation and post-installation support, you can expect a seamless experience with clear communication at every stage. Our dedicated team provides a personalised service, taking the time to understand your requirements and ensuring your needs are met with professionalism and courtesy. We’re also here to support you after your installation, providing ongoing assistance should you have any questions or require further support.
Although Polar Bear Windows serves customers across the wider South West, our experienced team provides high-quality windows, doors and home improvement products to homeowners throughout Bristol, Somerset, Gloucestershire and the surrounding areas. From Bristol and Bannerdown to Clapton-in-Gordano, Cold Ashton and Kenn, we offer bespoke solutions designed to complement a wide range of properties.
Our service also extends across Somerset, including North Worle, Northwick, Norton and Oldmixon, as well as Rudgeway and Saint Catherine. Whether you’re based in the heart of Bristol or in one of the surrounding towns and villages, our team is here to provide professional advice and high-quality products tailored to your requirements.
With extensive industry experience, we understand that every property is different. Whether you own a traditional home, a modern new build or a period property, we can help you explore the right windows, doors and home improvement solutions to suit your property, improve its performance and achieve the look you want.
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