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Advance protection from Polar Bear Windows

We take the wellbeing of our customers and staff very seriously and have increased preventative measures and set up new protocols in the wake of the Covid-19 virus. We will continue to deliver on our promise of installing quality products with excellent customer service; whilst ensuring your safety.

Sales designers on home appointments 

No sales designer have returned from abroad recently. Any designers with signs of the virus will go into self-isolation.

Before and after each home appointment anti-bacterial gel is used or hands are washed. We do not need to touch any of your belongings but may ask you to move something if it is obstructing us measuring a doorway or windows.

We have stopped hand greetings and will keep a social distance from you.

Surveyor appointments follow the same guidelines as above.

 

Showroom

Sales staff follow strict anti-bacterial guidelines. No sales staff have returned from abroad recently. Any sales staff with signs of the virus will go into self-isolation.

We have increased cleaning of the showroom to several times a day with a particular focus on handles and touchpoints.

Due to the wealth of information on our website our showroom can be customer-free at any one time which creates a safe non-cross-contaminating environment.

 

Fitting team 

No fitter has returned from abroad recently. Any fitters with signs of the virus will go into self-isolation.

All our fitting team use anti-bacterial gel before and after each visit.

We wipe frames and handles after installation.

Our fitters use gloves where possible.

 

If you have any questions – please get in touch.

Sales@pbwl.co.uk

0117 327 0127

 

 Try our online design tool >  

 

 

It is important to have the right information as there is currently a lot of misinformation, fake news and scaremongering surrounding the virus. For accurate information about Covid-19 visit:

NHS

Gov

 

Rated the best in Bristol

Do not take our word for it – we have the most positive reviews than any other bristol-base installation company.

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